How much does it cost to build a chatbot?

What is a Chatbot?

A chatbot can be defined as an interface used by the user to obtain information automatically through a software program. The chatbot is a recent trend that is increasing in popularity. It has the potential to revolutionize different company processes and support services as it can provide instant solutions to customers anytime. Chatbots use AI technology and are used in customer support, lead generation, and sales automation across various social media channels like Facebook, Whatsapp, Twitter, etc.

How much does it cost to build a chatbot?

Due to various tools, libraries, and frameworks, chatbots are becoming affordable for many companies to develop. The final cost varies and is calculated from $15,000 to $30,000 for a custom bot. The price of a sophisticated chatbot can range from $40,000 to $100,000, which is powered by Natural language processing and machine learning technology. It is always better to start with a simple chatbot and later upgrade to an AI-based bot based on the efficiency of the first one.

There are two ways to build a chatbot.

1.Build Your Own — If you have efficient developers in your team, you can build your bespoke chatbot based on the needs and preferences of the company. Here, the drawbacks would be the cost and time required to make the chatbot and the occurrence of maintenance issues.

Wrapping up

Chatbot costs can vary from zero to a few thousand dollars per month and may cost more if you want the bot to authenticate users and connect to your backend systems. Ultimately the chatbots should be chosen based on your company’s requirements. It is worth keeping in mind that you can always start small and implement a high-end chatbot framework based on the company’s growing needs

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